Shipping & Returns
Shipping Information
Processing Time: Orders are processed within 3-5 business days after payment confirmation.
Shipping Time: Once shipped, delivery takes 8-12 business days.
Total Delivery Time: You can expect to receive your order 11-17 business days after payment.
Tracking: You will receive a tracking number via email once your order ships so you can monitor its progress.
Returns & Refunds Policy
Important: We do not accept returns or offer refunds unless the package has not reached its destination.
Lost or Undelivered Packages: If your package has not been delivered within the expected timeframe or is confirmed lost by the carrier, please contact us immediately. We will investigate and provide a refund or replacement.
Damaged Items: If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We will assess and provide a solution.
For questions about shipping or delivery issues, please contact our customer service team.